Scheduling

Overview

Popup scheduling allows you to control exactly when your campaigns are displayed to visitors. Set start and end dates, choose specific times, and configure recurring displays to match your promotions and events. Popup scheduling works identically to announcement bar scheduling with popup-specific use cases.

Basic Scheduling Features

Enable/Disable Scheduling

Toggle scheduling on or off in your popup settings. When disabled, the popup displays continuously according to other visibility rules. When enabled, the popup only appears during scheduled periods.

Start Date and Time

Select when the popup begins displaying using a date picker
Set specific time (hours, minutes, seconds in 24-hour format)
Example: Set to March 15, 2024 at 9:00 AM to start showing then

End Date and Time

Select when the popup stops displaying
Set specific end time
Leave blank for indefinite display after start date

Timezone Selection

Option	Best For	Details
Site Timezone	Single-region businesses	Uses your server's timezone; all visitors see same schedule
Visitor Timezone	International audiences	Each visitor's local timezone; same time appears for everyone

Pro Features: Advanced Scheduling

Pro Feature: Recurring days and time targeting are available exclusively on the Pro plan.

Recurring Days

Display your popup on specific days of the week. Perfect for recurring campaigns:

☐ Monday - ☐ Sunday (select any combination)
Example: Select Monday-Friday for "weekday only" offers
Pro plan only

Daily Time Windows

Set the hours each day when the popup displays:

Start Time: When popup becomes visible each day
End Time: When popup stops showing each day
Example: 9:00 AM - 5:00 PM for business hours only
Pro plan only

Scheduling Use Cases for Popups

Flash Sales

Start: Friday 9:00 AM
End: Friday 11:59 PM
Frequency: Every page load or Once per session
Result: Popup shows only during Friday sale window

Email Capture Campaign

Start: March 1, 2024
End: March 31, 2024
Frequency: Once per day
Result: Show email signup popup daily throughout March

Limited-Time Offer (Pro)

Start: April 1, 2024 at 10:00 AM
End: April 7, 2024 at 11:59 PM
Recurring Days: Monday - Friday only
Time: 10:00 AM - 6:00 PM
Result: Popup shows weekdays 10 AM - 6 PM during the week of April 1-7

Product Launch

Start: May 15, 2024 at 12:00 PM (noon)
No end date
Frequency: Once per session
Result: Launch popup starts at noon on May 15 and continues indefinitely

Seasonal Promotion

Start: November 1, 2024 (Black Friday season)
End: November 30, 2024
Frequency: Once per day
Result: Show seasonal popup throughout November

Weekday Business Hours (Pro)

Start: Today's date
Recurring Days: Monday - Friday
Time: 9:00 AM - 5:00 PM
Result: Popup shows only during business hours on weekdays

Configuring Popup Scheduling

Free Plan (Basic Scheduling)

Create or edit your popup campaign
Navigate to the Scheduling section
Toggle Enable Scheduling ON
Set the Start Date using the date picker
Set the Start Time (hour, minute, second)
Optionally set the End Date and End Time
Choose timezone: Site Timezone or Visitor Timezone
Click Save

Pro Plan (Advanced Scheduling)

Create or edit your popup campaign
Navigate to the Scheduling section
Toggle Enable Scheduling ON
Set Start Date and Start Time
Set End Date and End Time (optional)
Choose timezone
Optional - Recurring Days:
- Check the days of the week the popup should appear
- Leave unchecked if you want daily appearance
Optional - Time Targeting:
- Set Daily Start Time (e.g., 9:00 AM)
- Set Daily End Time (e.g., 5:00 PM)
- Leave blank for all-day display
Click Save

Scheduling + Frequency Control

Scheduling and frequency control work together:

Setting	Control	Interaction
Scheduling	WHEN the popup can appear	Date/time boundaries
Frequency	HOW OFTEN within those times	How many times during scheduled period

Example: Scheduled March 1-31, Frequency "Once Per Day" = popup shows once daily during March

Scheduling Best Practices

Add Time Buffers: Start 15 minutes before your actual campaign to account for clock drift
End Slightly Early: End 15 minutes before deadline to ensure no late viewers miss cutoff
Test Before Launch: Create with a 1-day test schedule first, then extend after validation
Use Visitor Timezone: For global events, use visitor timezone so everyone sees at same local time
Verify Timezone: Test scheduling across different time zones with browser tools
Document Important Schedules: Keep records of scheduled popups for team coordination
Plan for Daylight Saving: Be aware of DST transitions that might affect timing
Avoid Overlapping Campaigns: Don't schedule conflicting popups on same pages/times

Common Scheduling Scenarios

24-Hour Flash Sale

Enable Scheduling
Start: Tomorrow at 12:00 PM (noon)
End: Day after tomorrow at 11:59 AM
Frequency: Once per session or Once per day
Result: Exactly 24-hour display window

Monday Morning Motivator (Pro)

Enable Scheduling
Start: Today's date
No end date (indefinite)
Recurring Days: Monday only
Time: 8:00 AM - 10:00 AM
Frequency: Once per day
Result: Shows only Monday mornings 8-10 AM

Weekend Shopping Hours (Pro)

Enable Scheduling
Start: Today's date
Recurring Days: Saturday, Sunday
Time: 10:00 AM - 8:00 PM
Frequency: Once per session
Result: Weekend shopper popup, weekend afternoons/evenings

Limited-Time Registration

Enable Scheduling
Start: April 1, 2024 at 8:00 AM
End: April 30, 2024 at 11:59 PM
Frequency: Once per day or Once per session
Result: Full month of registration opportunity

Troubleshooting Scheduling Issues

Popup Not Showing at Scheduled Time

Verify scheduling is enabled
Check start date/time hasn't passed yet
Verify end date/time hasn't arrived (if set)
Check timezone is correct
Clear browser cache and cookies
Test in a different browser

Popup Showing Outside Scheduled Window

Check if scheduling is actually enabled
Verify end date/time setting
Check frequency control setting (might override)
Clear browser cookies

Timezone Confusion

Use Site Timezone if all users are in one region
Use Visitor Timezone for global campaigns (converts to each person's local time)
Test with visitor timezone by checking your browser's timezone settings

Scheduling with Other Popup Features

Coordinate scheduling with:

Targeting: Show to specific pages during scheduled times
Countdown Timers: Schedule popup with countdown matching offer end date
A/B Testing: Schedule variant tests for specific date ranges
Frequency Control: Combine "Once per day" with schedule for daily display during period